Friday, March 27, 2020

Castle Learning Update

An email I just received, keep in mind this is true for Quizlet, Office 365, & most other online sites right now.

Dear Castle Learning Community,

We are seeing online learning picking up considerable momentum as reflected in the extremely high user volumes we are experiencing on Castle Learning.  Unfortunately, at times, high usage is causing slow response times within the application, which can be very frustrating for teachers and students working to create and complete activities.  We are seeing peak activity between 11:00 a.m. and 4:00 p.m., and faster response times outside of that window.

We apologize for the inconvenience and are working quickly to boost performance of the environment.  This will be an ongoing effort over the next several days and we will provide updates on our progress.

We greatly appreciate your use of Castle Learning and your patience as we absorb the increase in volume.

Sincerely,

Ron Borowski
Director of Customer Support

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